[By that logic, he's a handsome human. Hans is very flattered Kristoff thinks that way, if only their internal dialogue weren't keeping them apart.

Luckily Hans is quick on his feet, otherwise this situation might have thrown him even more. Kristoff doesn't remember him or really doesn't seem to know him at all, so it's just the perfect chance to score points by being friendly.]

It's not ringing any bells, I'm sorry. [He gives him a sympathetic look.] I'd be happy to help you search for him. I mean- I haven't been here long, but I haven't seen you around either. I thought you might be new.